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Requesting a Waiver to Be Reopened

This guide explains how to request that a closed waiver be reopened.

1

Tip: you may also use the left and right arrow keys.

From the main menu, kindly select “Guest Experience Measurement”.
Select “More”.
Select “Mystery Waiver”.
Select the Audit Round.
Select the Brand.
Click “Submit”.
Click the “Waiver” button to review a waiver or request that it be reopened.
Click on the “Brand Standards” bar to expand it.
Click “Request to Open” to start a waiver review for the brand standard.
Close the dialog to return to the main dashboard.