Viewing and Analysing Audit Reports with AI

This guide explains how to filter and review a hotel’s audit results, and how to obtain an instant AI summary and answers to your questions.

Tip: you may also use the left and right arrow keys.

From the main menu, kindly select “Guest Experience Measurement”.
Select “Mystery Reports” to review the detailed audit evaluations for your hotels.
Use the “Select Audit Round” menu to choose the audit you wish to explore.
Open the “Select Hotel” drop-down and choose the hotel whose audit results you wish to view.
Click “Submit” to display the full audit report.
In the detailed report section, select “AI Summary” for an instant overview of the key audit findings.
Click the “Ask AI” box to ask questions or generate insights about your audit results.
Type your question.
Click “Send” to submit your question.
The AI answers your question in the chat window. Select “Close” when you have finished.