Skip to content

Approving or Rejecting a Mystery Action Plan

This guide explains how to approve or reject an action plan submitted for a mystery audit.

1

Tip: you may also use the left and right arrow keys.

From the main menu, kindly select “Mystery Action Plan”.
Select the “Action Plan” tab.
Choose the Audit Round.
Select the Brand.
Select the Country.
Select the City.
Open the Hotel list.
Choose the hotel from the list, then click “Submit”.
Click on the yellow bar to expand it.
Select the box beside the action plan that you wish to approve or reject.
Click “Approve” or “Reject” for the action plan.